AI-powered Robotics

The Martell retail shop at Changi Airport in Singapore introduced an innovative, AI-powered interactive experience called "The Untouchable Taste," featuring J.i., an AI persona infused with the essence of Martell's 300-year history. This cutting-edge technology engages visitors through motion sensors, providing a touchless interface that offers detailed product knowledge and insights into the brand's heritage. Tailored tasting recommendations are made based on individual preferences, with a robot bartender available to prepare drinks as desired. This personalised approach extends to social platforms like WeChat, enhancing customer relationship management and ensuring a seamless, memorable shopping experience that marries tradition with the latest in conversational design, AI and robotics.